Hey there! If you’re reading this, chances are you’ve got something on your mind—maybe a question about our surf straps, a suggestion to make things even better, or just a quick hello. Whatever it is, we’re all ears. Seriously, we read every message that comes our way.
You know how some companies make you jump through hoops just to talk to a real person? Yeah, we’re not like that. Here’s how you can reach us—pick whatever works best for you:
Here’s a little story for you: Back when we were just starting out, our founder used to reply to every single email personally—sometimes even at 2 AM after a long day of testing prototypes. One of those late-night replies turned into a game-changing idea from a customer in Hawaii. Point is, your feedback isn’t just welcome; it’s what keeps us improving.
Got an idea? A concern? Or maybe you just want to share how our straps held up during that epic wipeout last weekend? We’re here for it all.
Prefer typing over talking? No problem. During business hours, you’ll see a little chat icon in the corner—click it, and you’ll be chatting with someone from our team in no time. (Pro tip: Ask for Jake if you want surf stories with your customer service.)
P.S. If you’re wondering why we don’t have one of those impersonal contact forms… well, let’s just say we’d rather hear your voice directly. Old school? Maybe. More human? Definitely.
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